Privacy policy
At ORA, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how ORA PAPER LLC (“ORA,” “we,” “us,” or “our”) collects, uses, and protects information when you visit or make a purchase from [orapaper.com].
Information We Collect
When you visit our website, place an order, contact us, or sign up to receive communications from ORA, we may collect information such as:
- Your name
- Email address
- Shipping and billing address
- Phone number, if provided
- Order and purchase information
- Information you provide when contacting us
- Information you provide when subscribing to our emails
- Technical information about your visit to our website, such as your IP address, browser, device, and pages visited
We collect only the information reasonably necessary to operate our business, process orders, communicate with customers, and provide our services.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments and arrange shipping
- Communicate with you about your orders
- Respond to questions and customer service requests
- Send marketing emails when you have chosen to receive them
- Improve our website, products, and customer experience
- Protect our website and prevent fraud or unauthorized activity
- Comply with applicable legal obligations
If you subscribe to ORA emails, you may unsubscribe at any time by using the unsubscribe link included in our emails.
How We Share Your Information
We may share your information with service providers that help us operate ORA, including:
- Shopify, which hosts and operates our online store
- Payment processors
- Shipping and delivery providers
- Email and marketing services provided through Shopify
- Other service providers necessary to operate our business
These providers receive information only as reasonably necessary to provide their services.
We may also disclose information when required by law, to protect our rights or property, or to protect the safety and security of our customers, business, or website.
Shopify
Our online store is powered by Shopify. Shopify processes personal information in connection with your use of our store and its services.
For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.
Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for the website to function, remember preferences, understand how visitors use our website, and support certain website features.
Because ORA currently does not use Meta Pixel, Google Analytics, Google Ads, or TikTok Pixel, we do not need to describe those services as though they are currently operating on the site.
Shopify provides privacy and cookie-management tools that can be configured through your Shopify admin.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.
To make a privacy-related request, contact us at:
We may need to verify your identity before fulfilling certain requests.
International Customers
Because ORA ships internationally, your information may be processed or stored in countries other than the country where you live. By using our website and purchasing from ORA, you understand that your information may be transferred to service providers located in other countries as necessary to operate our business.
Where required by applicable law, we will provide additional rights or protections to customers based on their location.
Children's Privacy
Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or applicable requirements. The updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how ORA handles your information, please contact:
ORA PAPER LLC
hello@orapaper.com