Terms of service

Welcome to ORA. These Terms & Conditions govern your use of the ORA website and your purchase of products from ORA PAPER LLC (“ORA,” “we,” “us,” or “our”).

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. Using Our Website

You agree to use the ORA website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

You may not use our website or its content for unlawful, fraudulent, or unauthorized purposes.

2. Our Products

ORA creates and sells faith-based stationery and paper goods, including journals, planners, and related products.

We make reasonable efforts to ensure that product descriptions, photographs, pricing, and availability are accurate. Colors and appearance may vary depending on your device or screen.

Products are subject to availability, and we reserve the right to discontinue or modify products at any time.

3. Pricing and Payment

All prices are displayed in U.S. dollars (USD) unless otherwise stated.

Prices may change at any time, but changes will not affect orders that have already been accepted.

Payment must be received before an order can be processed.

Payments are processed through third-party payment providers. ORA does not have access to your full payment card information.

4. Orders

When you place an order, you are submitting a request to purchase the products in your order.

We reserve the right to refuse or cancel an order in circumstances including suspected fraud, pricing or inventory errors, or circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

5. Shipping, Returns & Refunds

Our shipping, returns, exchanges, and refund policies are outlined in our Shipping & Returns Policy.

6. International Orders

ORA ships internationally. Customers purchasing from outside the United States may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary because of customs processing and circumstances outside ORA's control.

7. Intellectual Property

All content on the ORA website and in our products—including the ORA name and logo, product names, photography, written content, journal prompts, planner content, graphics, designs, and overall visual presentation—is owned by ORA PAPER LLC or used with permission.

You may not copy, reproduce, distribute, modify, publish, or commercially use ORA content without our prior written permission.

8. Reviews and Customer Content

If you voluntarily submit a review, photograph, testimonial, or other content to ORA, you represent that you have the right to submit that content.

By submitting content, you give ORA permission to use and display that content in connection with our business and marketing, subject to applicable law.

We may remove content that is unlawful, misleading, abusive, or otherwise inappropriate.

9. Website Content

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all information will always be complete, current, or free of errors.

We may update website content, products, pricing, and availability at any time.

10. Personal and Reflective Use

ORA's products are designed for personal reflection, writing, faith, and everyday use.

Nothing on the ORA website or in our products is intended to provide medical, psychological, legal, financial, or other professional advice.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ORA PAPER LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with a revised “Last Updated” date.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

14. Contact Us

If you have questions about these Terms & Conditions, please contact:

ORA PAPER LLC
hello@orapaper.com